Administration / Reception Team!
It's always good to see a familiar face and a cheerful smile when you come to your
clinic. Our administrative team members are your first point of contact, and will
help you with any questions or concerns you have. We have a systematic patient flow
system at the first visit as follows:
Meeting with a Clinical IVF specialist for evaluation of your history, previous
reports, any tests to be performed, review of the proposed treatment with video
and other audio visual aids, choice of treatments available.
Meeting with Dr. Jatin Shah with a transvaginal ultrasound scan and counseling in
his chamber, Here, there would be a final decision about the best way forwards,
success rates, proposed injection scheme, dose and protocol / other special instructions.
You would have a chance to clear all your doubts and anxieties and get a realistic
picture of your problem and possible solutions.
Meeting with our IVF specialist, Dr Dharam Shah for a deeper understanding of the IVF process, success rates, stimulation protocols, selection of day 3 vs day 5 (blastocyst) transfer, deciding between fresh and frozen embryo transfer, demonstration of how to take the injections, etc.
Meeting with a Clinical IVF specialist (Dr Dharam/ Dr Aparna / Dr Vidhi) for an in-depth understanding of how the injections are to be administered, importance of the cold chain, follow up dates for scans, admission notes for the egg retrieval and other necessary information. They would also inform you about possible side effects and answer all your queries patiently.
Meeting with a Counselor for financial implications, modalities of payment and other
formalities, help with accommodation, hotels and travel. Also, instructions on communication
and important contact numbers would be provided.
The admin team are always available to answer any questions you have, so your IVF
treatment can be as hassle-free and relaxed as possible. And they love nothing more
than meeting your baby when everything has gone according to plan.
Some of our administrative staff speak Hindi, Gujarati, Marathi, Malayali, Kannadiga,
Tamil, Telegu, Oriya, Bengali and most other Indian languages – please ask us if
you'd feel more comfortable having that additional support.
IMPORTANT NOTE: Please be prepared for a total visit time of 3-4 hours to complete all the above. Remember that IVF is not an exact science and nor is it a one-day procedure. It is important that the couple is familiar with the entire team so as to make this as easy a journey as can be.